We carried out a review of the data available to us about East Finchley Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about East Finchley Medical Centre, you can give feedback on this service.
We previously carried out an announced comprehensive inspection at East Finchley Medical Centre on 27 July 2015. The overall rating for the practice was good. Within that overall rating the practice was rated as requires improvement for providing safe services. This was because it was not meeting some legal requirements in relation to infection prevention and control arrangements at the practice. The full comprehensive report of the July 2015 can be found at www.cqc.org.uk/location/1-556330457.
This inspection on 23 May 2017 was an announced comprehensive inspection and was carried out to confirm that the practice completed their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 27 July 2015. This report covers our findings in relation to those requirements.
Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
The practice had clearly defined and embedded systems to minimise risks to patient safety, including infection prevention and control.
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
Results from the national GP patient survey showed patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment. Patients were less satisfied with the practice’s opening times, compared with local and national averages.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
Patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour.
The areas where the provider should make improvement are:
Put in place policy and procedures to guide staff in the handling of notifiable safety incidents in accordance with the duty of candour.
Keep under review the changes the practice is making so that patients’ satisfaction with the practice’s opening hours is improved.
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at East Finchley Medical Centre on the 7 July 2015. Overall the practice is rated as good.
Specifically, we found the practice to be good for providing effective, caring, responsive and well-led services. The practice required improvement for providing safe services. It was also good for providing services for older people, people with long term-conditions, families, children and young people, working age people (including those recently retired and students), people whose circumstances may make them vulnerable and people experiencing poor mental health (including people with dementia).
Our key findings across all the areas we inspected were as follows:
However there were areas of practice where the provider needs to make improvements.
Importantly the provider must:
In addition the provider should:
Chief Inspector of General Practice