Archived: Beeston Village Surgery

Updated 14 May 2018

Beeston Village Surgery is the provider of the practice located at James Reed House, Town Street, Beeston, Leeds LS11 8PN; which is approximately three miles South East of Leeds city centre. The premises are leased and are situated near to a local pharmacy and supermarket.. There are other community services co-located within the premises. There is ample car parking with disabled parking spaces available.

The provider is registered with Care Quality Commission to provide the following Regulated Activities: diagnostic and screening procedures; surgical procedures; family planning; maternity and midwifery services; treatment of disease, disorder or injury.

Beeston Village Surgery sits within the NHS Leeds Clinical Commissioning Group (CCG). The practice has a contract with NHS England and the CCG to provide Primary Medical Services to a registered population of approximately 6,500 patients. There is an approximate equal split of male and female patients. There are some variables to the practice patient profile compared to national figures. For example, the percentage of patients aged 0 to 18 years is 49% (38% nationally); 14% of patients are aged 65 years and over (27% nationally); 75% of patients are in paid work or full-time employment (62% nationally) and 40% have a long-standing health condition (54% nationally).

The ethnicity of the population is approximately 82% white British, with the remaining 18% from other ethnic groups. The National General Practice Profile shows the level of deprivation within the practice demographics being rated as two. (This is based on a scale of one to ten, with one representing the highest level of deprivation and ten the lowest.)

The practice clinical team is made up of two full-time male GP partners, one salaried female GP, two practice nurses and two healthcare assistants (all female). The administration team consist of a practice manager, a practice secretary, five patient care advisors (PCAs) and a PCA team leader.

The practice is open 8am to 6pm Monday to Friday. There are extended hours from 7.30am on Tuesday and Thursday and from 7am on Monday and Wednesday. Appointments are available with a range of clinical staff. When the practice is closed out-of-hours services are provided by Local Care Direct, which can be accessed by calling the NHS 111 service. Patients also have access to weekend appointments through a local GP ‘hub’.

During our inspection we saw that the previously awarded inspection ratings were displayed both in the practice and on their website.

Updated 14 May 2018

This practice is rated as Good overall. (A previous inspection undertaken on 6 October 2014 had rated the practice as Good overall.)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Beeston Village Surgery on 17 April 2018, as part of our inspection programme.

At this inspection we found:

• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. They ensured that care and treatment was delivered according to evidence- based guidelines and best practice.
• There was evidence of safe prescribing with regular reviews undertaken with those patients who were prescribed high risk medicines.
• The practice had reviewed access to appointments and had adapted clinics to support maximum provision of appointments for patients. They also participated in a local scheme which supported patients with mobility problems in getting to the practice.
• Patients’ comments were positive regarding access to appointments and the service they received from practice staff.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• There was evidence of a cohesive practice team. Support and respect was shown by all members of staff towards one another.
• There was a strong focus on continuous learning and improvement at all levels of the organisation.
• There was a range of all-inclusive meetings to ensure all staff were engaged and kept up to date. This included a daily ‘team brief’ lead by the GP.

There is one area where the provider should make an improvement:

• Clearly record all actions undertaken in relation to patient safety alerts.

P rofessor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Updated 14 May 2018

Updated 14 May 2018

Updated 14 May 2018

Updated 14 May 2018

Updated 14 May 2018

Updated 14 May 2018