- GP practice
Snaith and Rawcliffe Medical Group
Assessment report published 20 July 2026
Contents
Ratings
Our view of the service
Date of Assessment: 23 June 2026
Snaith and Rawcliffe Medical Group is a GP practice located in Snaith, Goole. The provider delivers services to approximately 12,000 patients under a contract held with NHS England. There is also a branch site in Rawcliffe, Goole. According to the latest available data, the ethnic make-up of the service area is approximately 98.5% White, 0.4% Asian, 0.7% Mixed, 0.2% Black and 0.2% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the service population group is in the 9th decile (9 of 10). The lower the decile, the more deprived the service population is relative to others.
This was a focused assessment. We undertook this assessment due to the length of time since our last assessment. We assessed 10 quality statements from across all 5 key questions. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
Staff kept facilities clean and maintained equipment appropriately to ensure people were kept safe. They assessed and managed the risk of infection well and took steps to control the risk of it spreading. There were enough staff with the right skills, qualifications and experience.
Staff supported people to live healthier lives, monitoring their care and treatment to ensure they received positive and consistent outcomes.
Staff were exceptional at treating people with kindness, empathy and compassion, and respected their privacy and dignity.
People could easily access care, treatment and support when they needed it. Leaders and staff were alert to discrimination and inequality that could disadvantage groups of people who used the service and sought ways to address any barriers. There were systems and procedures to ensure vulnerable and isolated patients could access care.
The service had a clear vision and strategy, which considered the needs of the people who used their service and the wider community. Staff understood their individual roles and responsibilities. Leaders accounted for the actions, behaviours and performance of staff through clear and effective governance processes.
People's experience of this service
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. This included feedback received by CQC, data from the latest available National GP Patient Survey and the NHS Friends and Family test. People were positive about the quality of their care and treatment. They described how staff treated them with kindness and compassion and respected their privacy. This was mirrored in the results of recent surveys, including the 2025 National GP Patient Survey, which showed that 98% of patients described their overall experience of the GP practice as good. This was significantly higher than the national average of 75%. Results from the NHS Friends and Family test also showed very positive results. From January to June this year 409 out of 415 patients had responded either very good or good to the question “Thinking about our GP practice, overall, how was your experience of our service?” There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how leaders made positive changes because of feedback. This included planning for future healthcare provisions due to uncertainty over the future of the local hospital.