The Care Quality Commission
  • Doctor
  • GP practice

Dovecot Health Centre

Overall: Good read more about inspection ratings

Dovecot Family Health Centre, Longreach Road, Liverpool, Merseyside, L14 0NL (0151) 295 9440

Provided and run by:
Dovecot Health Centre

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Dovecot Health Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Dovecot Health Centre, you can give feedback on this service.

20 September 2019

During an annual regulatory review

We reviewed the information available to us about Dovecot Health Centre on 20 September 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

15 July 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dovecot Health Centre on 15 July 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • The practice is situated in a purpose built health centre which also accommodates a community clinic and a dental surgery. The practice was clean and had good facilities including disabled access, translation services and a hearing loop.
  • There were systems in place to mitigate safety risks including analysing significant events and safeguarding.
  • The practice was aware of and had systems in place to ensure compliance with the requirements of the duty of candour. (The duty of candour is a set of specific legal requirements that providers of services must follow when things go wrong with care and treatment).
  • Patients’ needs were assessed and care was planned and delivered in line with current legislation.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available. The practice sought patient views about improvements that could be made to the service; including having a patient participation group (PPG) and acted, where possible, on feedback.
  • Many of the staff had worked at the practice for a long time and knew the patients well. Staff worked well together as a team and all felt supported to carry out their roles.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice