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Frizinghall Medical Centre Good Also known as Frizinghall Medical Centre

Inspection Summary

Overall summary & rating


Updated 31 May 2019

We carried out an announced comprehensive inspection at Frizinghall Medical Centre on 22 March 2019 as part of our inspection programme.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for five of the six population groups. We rated the population group ‘people with long-term conditions’ as requires improvement due to performance against some of the diabetes and hypertension indicators.

The practice was previously inspected in November 2014 and were given an overall rating of good.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centred care.

Whilst we found no breaches of regulations, the provider



  • Review and improve the process for documenting action taken as a result of safety alerts.
  • Review and improve achievement against the Quality and Outcomes Framework indicators for patients with diabetes and hypertension.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Inspection areas










Checks on specific services

People with long term conditions

Requires improvement

Families, children and young people


Older people


Working age people (including those recently retired and students)


People experiencing poor mental health (including people with dementia)


People whose circumstances may make them vulnerable