Archived: Dr Liaquat Ali Also known as Lime Tree Surgery

The practice had a number of systems in place to make sure that the service assessed and monitored its delivery of care. This included regularly asking people who use the service for their views and taking action to address any improvements that had been identified.

People told us that they were given clear information about the treatment choices available to them, so that they could come to a decision about which treatment would be best for them.

Staff we spoke with were knowledgeable about safeguarding vulnerable adults and children and we saw that they had received training on this.

We saw that patient's dignity and privacy were respected. Consultations took place in private rooms behind closed doors. There were privacy curtains available to screen off couches in the consultation rooms.

Some of the consulting rooms were on the ground floor of the practice making them accessible to patients with reduced mobility. We saw that access to the practice was suitable for patients who used a wheelchair.

We were informed that the practice was moving to a new building/location in the new year.