Gatley Group Practice

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service did not always plan and deliver people’s care and treatment with them, including what was important and mattered to them. A review of clinical searches did not always identify practice in line with national guidance.

The provider had systems in place to ensure staff kept up to date with evidence-based guidance and legislation. Staff were allocated mandatory training modules relevant to their individual roles.

As part of our assessment, we conducted a detailed review of people’s care records. These demonstrated that care and treatment was not always being delivered in line with current national guidance and best practice.

Immediately after receiving feedback on the concerns being raised the provider put an action plan in place to address the concerns.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. The service promoted national priorities and initiatives to improve population health by displaying information in the waiting room. Initiatives covered stopping smoking and tackling obesity.

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

The service met national targets for the uptake of childhood immunisations. The service performed as well or better than the England average in relation to several cancer screening programmes, including screening for breast, bowel and cervical cancer.

The service used the clinical system effectively to help identify patients that required screening or immunisations and ensured that appointments were offered at a time that would meet patients' individual needs and personal circumstances.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.