The Care Quality Commission
  • Doctor
  • GP practice

Denton Medical Practice

Overall: Good read more about inspection ratings

100 Ashton Road, Denton, Manchester, Greater Manchester, M34 3JE (0161) 320 8788

Provided and run by:
Denton Medical Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Denton Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Denton Medical Practice, you can give feedback on this service.

31 October 2019

During an annual regulatory review

We reviewed the information available to us about Denton Medical Practice on 31 October 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

17 May 2018

During a routine inspection

This practice is rated as Good overall. (Previous inspection April 2015 – Good)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Denton Medical Practice on 17 May 2018 as part of our inspection programme.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice

15 April 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Denton Medical Practice on 15 April 2015. Overall the practice is rated as good.

Specifically, we found the practice to be good for providing safe, effective, caring, responsive and well-led services. It was also good for providing services for all the population groups that we assess.

Our key findings were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Risks to patients were assessed and well managed.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they usually found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients.

The areas where the provider should make improvements are:

  • Improve infection control protocols and polices to support good infection control practices.
  • Improve security and accountability of handwritten prescription pads

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

21 May 2014

During a routine inspection

Denton Medical Centre operated a weekday service for over 7000 patients in the Denton area. It provided extended services on a Saturday morning. Denton Medical Centre was responsible for providing primary care, which included access to GPs, minor surgery, family planning, ante and post natal care as well as other clinical services.

We inspected all regulated activities at the Centre: diagnostic and screening procedures, family planning, maternity and midwifery services, surgical procedures and treatment of disease, disorder or injury. We spent the day at the Centre and found it to be well managed and staff were keen to assist with our inspection.

Patients we spoke to and the comment cards we looked at confirmed that people were happy with the service and the professionalism of the doctors. Some patients were unhappy about the lack continuity of the doctors they saw.

We found that staff were well supported and the practice was well led with a clear vision and objectives.

We found that the practice was breaching regulation 13 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 as it was failing to protect service users against the risks associated with the unsafe use and management of medicines as there was no effective system in place for the recording, handling and disposal of medicines and some medicines were out of date.

There  were some areas for improvement including: auditing, infection control measures and staff training.

Staff had a sound knowledge of safeguarding procedures for children; however additional training was required around safeguarding vulnerable adults.

Care and treatment was being delivered in line with current published best practice. Patients’ needs were consistently met in a timely manner.

All the patients we spoke to during our inspection were very complimentary about the service and the manner in which they were cared for.

There was an open culture within the organisation and a clear complaints policy.

There was a strong and visible leadership team with a clear vision and purpose. Staff said that they felt well supported and could easily seek advice when required.