We carried out a review of the data available to us about Drs Shergill, Fisher, Buck & Cooney on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Drs Shergill, Fisher, Buck & Cooney, you can give feedback on this service.
We carried out an announced comprehensive inspection of Drs Meachim, Bushell, Nicholson & Shergill on 14 June 2016. The overall rating for the practice was good. However, the practice was rated as requires improvement for providing safe services. The full comprehensive report for the 14 June 2016 inspection can be found by selecting the ‘all reports’ link for Drs Meachim, Bushell, Nicholson & Shergill on our website at www.cqc.org.uk.
This inspection was an announced focused review carried out on 25 July 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach in regulation that we identified at our previous inspection on 14 June 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is rated as good.
Our key findings were as follows:
The provider had taken action to improve staff recruitment records to confirm the suitability of staff employed.
The following improvements to the service had also been made:
A system had been introduced to document reviews of significant events to demonstrate that actions identified had been implemented.
Further information on the role and remit of the nurse clinician had been made available so patients could make an informed choice when making appointments.
The system for identifying staff training requirements had been reviewed.
Staff had received training updates in adult and child safeguarding.
The system for the investigation of complaints had been reviewed to ensure that all complaints were fully addressed and the records demonstrated how the complaint was investigated, learning outcomes and action taken.
The areas where the provider should make improvements are:
Where there is ongoing action being taken to address a complaint this should be fully documented to demonstrate that this is taking place.
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Drs Meachim, Bushell, Nicholson & Shergill on 14th June 2016.
Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
The National GP Patient Survey results showed that patient’s satisfaction with access to care and treatment was comparable to local and national averages. The results for seeing a preferred GP were lower than local and national averages.
However there were areas of practice where the provider needs to make improvements:
The provider must ensure that there is a record of the required recruitment information to confirm the suitability of staff employed.
The areas where the provider should make improvements are:
Document reviews of significant events to demonstrate that actions identified have been implemented.
Ensure periodic reviews of thestablish a system for recording alerts to identify adults who are subject to the deprivation of liberty safeguards (DoLS).
Provide further information on the role and remit of the nurse clinician so patients can make an informed choice when making appointments.
Ensure all staff receive refresher training in child and adult safeguarding in a timely manner.
Review the system of identifying staff training requirements to assist in monitoring and planning for the training needs of staff.
Review the system for the investigation of complaints to ensure that all complaints are fully addressed. The investigation process clearly shows all actions taken to reach an outcome, what has been learned and any action taken as a result.
Chief Inspector of General Practice