• Care Home
  • Care home

Archived: Jasmine Court

Overall: Good read more about inspection ratings

Botany Brow, Chorley, Lancashire, PR6 0JW (01257) 268139

Provided and run by:
Chorley Lodge Limited

Important: The provider of this service changed. See new profile

All Inspections

23 October 2019

During a routine inspection

About the service

Jasmine Court provides residential care to up to 66 adults over the age of 65 some of whom are living with dementia. The home is purpose built with accommodation over three floors. People living with dementia are mainly on the top two floors. At the time of inspection there were 51 people living in the home.

People’s experience of using this service and what we found

People and their relatives told us they felt safe in the home and were protected from avoidable harm. Staff understood how to recognise abuse and avoidable harm and were confident to raise concerns. People were further protected by an improved analysis system of incidents which minimised the risks of reoccurrence.

People were confident staff knew how to support them and understood their needs. Not all care plans were as detailed as others, this was being addressed by the management team together with support from the local authority. There was no evidence care needs had been missed. Staff felt they had the right amount of support and training in order to support people.

People told us staff were kind and caring. Staff understood the importance of dignity and respect and ensured people felt comfortable with their support. Some people experienced significant distress at times, due to living with dementia. Staff were skilled in recognising how to interact and reassure people.

People's needs were reviewed and updated regularly. Referrals were made to other professionals when required and their advice and guidance was included in care plans. People felt able to raise their concerns and were confident they would be responded to.

The service was well managed, staff had clearly defined roles and responsibilities. Regular checks ensured care was provided as required. People and their relatives reported feeling confident the service was well run. People felt able to express their views and give feedback about their experiences.

Rating at the last inspection

The last rating for this service was requires improvement (published 18 October 2018), with breaches in relation to to the management of risks to receiving care, good governance and failure to meet the conditions of their registration. We also made a recommendation in respect of mental capacity assessments. Since this rating was awarded the home has changed its name and the registered provider of the service has changed. We have used the previous rating and enforcement action taken to inform our planning and decisions about the rating at this inspection.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.