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Shiels Court Care Home Requires improvement

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Requires improvement

Updated 12 December 2020

Shiels Court is a ‘care home’.

The care home accommodates up to 43 people in one adapted building. At the time of this inspection there were 35 people living in the service. The service provides accommodation and personal care to people living with dementia and mental ill-health.

We found the following examples of good practice

People who used the service had individualised care plans on supporting people who used the service who would not stay in their bedroom self-isolating.

People who used the service who did not have the capacity to agree to testing had their rights under Mental Capacity Act protected by the processes in place and how they were implemented.

Further information is in the detailed findings below.

Inspection areas

Safe

Requires improvement

Updated 12 December 2020

Further information is in the detailed findings below

Effective

Requires improvement

Updated 12 December 2020

Caring

Good

Updated 12 December 2020

Responsive

Requires improvement

Updated 12 December 2020

Well-led

Requires improvement

Updated 12 December 2020