• Doctor
  • GP practice

Manchester Road Surgery

Overall: Good read more about inspection ratings

280 Manchester Road, Warrington, Cheshire, WA1 3RB (01925) 230022

Provided and run by:
Manchester Road Surgery

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Manchester Road Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Manchester Road Surgery, you can give feedback on this service.

8 August 2019

During an inspection looking at part of the service

We carried out an announced focused inspection at Manchester Road Surgery on 8 August 2019 due to the length of time since the last inspection.

Following our review of the information available to us, including information provided by the practice, we focused our inspection on the following key questions: Effective and Well-led.

Because of the assurance received from our review of information we carried forward the ratings for the following key questions: Safe, Caring and Responsive.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • Patients received effective care and treatment that met their needs.
  • The way the practice was led and managed promoted the delivery of good quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Ensure meetings are recorded in sufficient detail to reflect the issues discussed, agreements made and actions required.
  • Ensure confidential information is maintained securely at all times.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

12 May 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

This is the report from our inspection of Manchester Road Surgery. The Manchester Road Surgery is registered with the Care Quality Commission to provide primary care services.

We undertook a planned, comprehensive inspection on the 12 May 2015 at Manchester Road Surgery. We reviewed information we held about the services and spoke with patients, GPs, and staff.

Overall the practice is rated as good.

Our key findings were as follows:

• There were systems in place to mitigate safety risks including analysing significant events and safeguarding. The premises were clean and tidy. Systems were in place to ensure medication including vaccines were appropriately stored and in date.

• Patients had their needs assessed in line with current guidance and the practice had a holistic approach to patient care.

• Feedback from patients and observations throughout our inspection highlighted the staff were kind, caring and helpful.

• The practice was responsive and acted on patient complaints and feedback.

• The staff worked well together as a team.

However, there were also areas of practice where the provider needs to make improvements.

The provider should:

  • Carry out regular fire drills
  • Hold more regular staff meetings with fixed agendas in able to cascade information from learning from events such as complaints for example, to the whole staff team.
  • Ensure all staff receive up to date training around the Mental Capacity Act.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice