• Doctor
  • GP practice

Fairfield Surgery

Overall: Good read more about inspection ratings

278 Manchester Road, Warrington, Cheshire, WA1 3RB (01925) 245204

Provided and run by:
Fairfield Surgery

Latest inspection summary

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Background to this inspection

Updated 12 February 2018

Fairfield Surgery is operated by Dr Ceena Alex, Dr John W Brassill and Dr Lemise Saeid. The practice is situated at 278 Manchester Road, Warrington, WA1 3RB

The website address is www.fairfield-surgery.co.uk

The practice provides a range of primary medical services including examinations, investigations, minor surgery and treatments and a number of clinics such as diabetes, asthma, chronic heart disease and hypertension.

The practice is responsible for providing primary care services to approximately 3,159 patients. The practice is based in an area with average levels of economic deprivation when compared to other practices nationally.

The staff team includes three GP partner’s, a practice nurse, a practice manager and administration and reception staff. There are two female and one male GP and the practice nurse is female.

Fairfield Surgery is open from 8am to 6.30pm Monday to Friday. In addition they offer appointments from 6.20pm on Tuesday evenings at the discretion of the GP and from 7:30am on Wednesday mornings by prior appointment only. Patients requiring a GP outside of these hours are advised to contact the GP out of hour’s service, by calling 111.

Fairfield Surgery is located in Warrington, Cheshire. The practice building is on two floors and provides access to patients with a physical disability. The ground floor has two consulting rooms, one treatment room, a reception office area, patient waiting area and disabled toilet with baby changing facilities. The upper floor provides office space for the practice manager, records storage, staff area, bathroom and a meeting room.

There is a basement area which is used to store archived paper patient records.

The practice has a General Medical Service (GMS) contract. The practice offers a range of enhanced services including family planning, childhood immunisations and vaccines and seasonal influenza and pneumococcal, physiotherapy and minor surgery.

Overall inspection

Good

Updated 12 February 2018

Letter from the Chief Inspector of General Practice

This practice is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:

Older People – Good

People with long-term conditions – Good

Families, children and young people – Good

Working age people (including those recently retired and students – Good

People whose circumstances may make them vulnerable – Good

People experiencing poor mental health (including people with dementia) - Good

We carried out an announced comprehensive inspection at Fairfield Surgery on 8 January 2018 as part of our inspection programme.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.

  • The practice reviewed the effectiveness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.

  • Staff treated patients with compassion, kindness, dignity and respect.

  • There were systems in place to monitor and improve the quality of the service provided.
  • Patients who commented on their care described the service as good and said they never felt rushed during consultations and treatments were explained to them. They said they found it relatively easy to make an appointment and there was continuity of care, with urgent appointments available the same day.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • There was a system in place to manage and learn from complaints.
  • The appointment system was easy to use and patients told us if needed they were able to get same day appointments.

The areas where the provider should make improvements are:

  • As documented in the action plan based on the recommendations made during the infection control audit in October 2017, the provider should ensure all points in their action plans are implemented in a timely manner.

  • The practice should ensure they have five year electrical safety test in place.

  • A child oxygen mask should be kept with the oxygen cylinder in case it is needed in the event of a medical emergency.

  • The practice should consider installing an audio loop system which would assist communication with patients who experience difficulty with hearing.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice