We carried out a review of the data available to us about Healy Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Healy Medical Centre, you can give feedback on this service.
We carried out an announced comprehensive inspection at Healy Medical Centre on 25 April 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed with the exception of those relating to Patient Group Directions.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Not all staff acting as chaperones had received a Disclosure and Barring Service (DBS) check.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
Ensure Disclosure and Barring Service (DBS) checks are completed for chaperones.
Undertake Mental Capacity Act training for nurse and healthcare assistant.
Ensure all carers are identified and supported.
Review system and monitoring of production of PGD’s for compliance
Chief Inspector of General Practice