Updated 1 June 2026
Date of Assessment: 9 June 2026. Fressingfield Medical Centre is a GP service and delivers services to approximately 6400 people under a contract held with NHS England. There is a branch site at Stradbroke Medical Centre, Wilby Road, Stradbroke. There is a dispensary at both sites. We visited Fressingfield Medical Centre as part of this assessment. According to the latest available data, the ethnic make-up of the service area is approximately 97.9% White, 0.6% Asian, 0.9% Mixed, 0.4% Black and 0.2% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the service population group is in the 7th decile (7 of 10). The lower the decile, the more deprived the service population is relative to others.
This was a focused assessment. We undertook this assessment due to the length of time since our last assessment. We assessed 10 quality statements from across all 5 key questions. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
Staff kept facilities clean and maintained equipment appropriately to ensure people were kept safe. They assessed and managed the risk of infection well and took steps to control the risk of it spreading. There were enough staff with the right skills, qualifications and experience.
Staff supported people to live healthier lives. People’s care and treatment were closely monitored to ensure they consistently received positive and effective outcomes. Staff regularly reviewed people’s care and worked with other services to achieve this.
Staff treated people with kindness, empathy and compassion, and respected their privacy and dignity.
People could access care, treatment and support when they needed it. Leaders and staff were alert to discrimination and inequality that could disadvantage groups of people who used the service and sought ways to address any barriers.
The service had a vision and culture, which prioritised the needs of the people who used their service and the wider community. Staff understood their individual roles and responsibilities. Leaders accounted for the actions, behaviours and performance of staff through clear and effective governance processes.