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The Beeches Medical Practice Good

Reports


Review carried out on 24 July 2019

During an annual regulatory review

We reviewed the information available to us about The Beeches Medical Practice on 24 July 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

Inspection carried out on 6 October 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The Beeches Medical practice on 6 October 2016. Overall, the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses. All opportunities for learning from internal and external incidents were maximised.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Risks to patients were assessed and well managed.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment. The majority of feedback from patients about their care was positive.
  • The provider was aware of and complied with the requirements of the Duty of Candour.
  • The practice worked closely with other organisations and with the local community in planning how services were provided to ensure they meet people’s needs.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • The practice implemented suggestions for improvements and made changes to the way it delivered services as a consequence of feedback from patients and from the patient participation group.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • The practice had a clear vision, which had quality and safety as its top priority. The strategy to deliver this vision had been produced with stakeholders and was regularly reviewed and discussed with staff.
  • The practice had strong and visible clinical and managerial leadership and governance arrangements.

However there were areas of practice where the provider should make improvements:

  • Reduce the possibility of accidental interruption of electricity supply to the vaccine refrigerator, by installing a switchless socket or clearly labelling the plug with a cautionary notice.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice