• Doctor
  • GP practice

Balmore Park Surgery

Overall: Good read more about inspection ratings

59a Hemdean Road, Caversham, Reading, Berkshire, RG4 7SS (0118) 947 1455

Provided and run by:
Balmore Park Surgery

Assessment report published 23 June 2026

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Date of Assessment: 27 May 2026. Balmore Park Surgery is a GP practice and delivers services to approximately 20000 people under a contract held with NHS England. According to the latest available data, the ethnic make-up of the service area is approximately 82.9% White, 8.1% Asian, 4.4% Mixed, 3% Black and 1.6% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the service population group is in the 10th decile (10 of 10). The lower the decile, the more deprived the service population is relative to others.

This was a focused assessment. We undertook this assessment due to the length of time since our last assessment. We assessed 10 quality statements from across all 5 key questions. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

People's experience of this service

As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. People were positive about the quality of their care and treatment. This was mirrored in the results of recent surveys, including the 2025 National GP Patient Survey, which showed most people were satisfied.

There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how leaders made positive changes because of feedback. The feedback we received from the PPG members suggested there was open and honest communication with information shared transparently to strengthen collaboration and trust.