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Knightsbridge Medical Centre Good

Inspection Summary


Overall summary & rating

Good

Updated 5 February 2020

We carried out an announced comprehensive inspection at Knightsbridge Medical Centre on 22 November 2019 as part of our inspection programme.

We based our judgement of the quality of care at this service is on a combination of:

• what we found when we inspected

• information from our ongoing monitoring of data about services and

• information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for population groups older people, long term conditions,working age, vulnerable and mental health. However, we have rated them requires improvement for families and children due to their childhood immunisation being lower than the national target.

We found:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs. The service routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
  • Staff demonstrated commitment and engagement with the vision for the service. They were proud to work for the organisation.
  • The practice promoted good health and prevention and provided patients with suitable advice and guidance.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation. They effectively used the skills and abilities of their staff team to provide innovative and accessible care, treatment and support to their patients
  • They were a GMC accredited trainer and had 2 trainee GPs based at the practice at the time of our inspection. They have trained 35 trainees to date.
  • There was a commitment and appetite to work with external partners
  • The service had comprehensive business development strategy and quality improvement plan that effectively monitored the service provided to assure safety and patient satisfaction.

The areas where the provider should make improvements are:

  • Continue to implement processes to improve the take up of childhood immunisations.
  • Continue to implement processes to improve take up of cervical smears and diagnosis for other cancers.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Inspection areas
Checks on specific services

People with long term conditions

Good

Families, children and young people

Requires improvement

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good