Swanlow Medical Centre

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and, where possible, reduce their future needs for care and support.

Staff focused on identifying risks to people's health, including those in the last 12 months of their lives and those with caring responsibilities. Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity.

The provider supported people to better understand and manage their health through a range of health education and prevention activities. For example, clinicians delivered women's health forums covering topics such as cervical screening, breast health and menopause, alongside a heart health forum aimed at people aged 50 to 60 who may be at increased risk of heart disease. These sessions helped raise awareness of health risks, encourage people to seek support early and make informed decisions about their health and wellbeing.

The service routinely monitored people’s care and treatment to continually improve it. They worked to make sure people received care that met their needs and helped achieve positive outcomes.

Leaders monitored screening and immunisation uptake and acted where improvements were needed. Cervical screening uptake was close to national targets. Coverage for women aged 25 to 49 was 76% and coverage for women aged 50 to 64 was 79%, against a national target of 80% for both groups. Leaders monitored performance and had introduced initiatives to encourage more people to attend screening appointments. They also identified lower than expected childhood immunisation uptake and took action to improve participation, including contacting parents, offering appointments at times that suited families and providing opportunities for clinicians to discuss the risks and benefits of vaccination to support informed decision-making.

The provider used reviews and improvement projects to help achieve better outcomes for patients. For example, the provider introduced a new approach to supporting people with, or at risk of, heart, kidney and other long-term health conditions. This included identifying people at higher risk, carrying out regular health reviews, arranging tests before appointments and coordinating care. This helped ensure people received appropriate monitoring and support.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.