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Inspection Summary


Overall summary & rating

Good

Updated 9 January 2019

We carried out an announced comprehensive inspection at Ridgeway View Family Practice on 11 December 2018, as part of our inspection programme. The service was previously inspected on 17 February 2016, and rated as Good overall.

Our judgement of the quality of care at this service is based on a combination of what we found when we inspected, information from our ongoing monitoring of data about services and information from the provider, patients, the public and other organisations.

We have rated this practice as good overall.

This means that:

  • Patients had good outcomes because they received effective care and treatment that met their needs.
  • Patients were supported, treated with dignity and respect and were involved as partners in their care.
  • People’s needs were met by the way in which services were organised and delivered.
  • The leadership, governance and culture of the practice promoted the delivery of high quality person-centred care.

We found an area where the provider should make improvements. The provider should:

  • Continue to identify carers to enable this group of patients to access the care and support they require.
  • Continue efforts to increase the programme coverage of women eligible to be screened for cervical cancer.
  • Continue to engage patients with high blood pressure and diabetes, so that there is lower exception reporting and healthier outcomes for these health indicators.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Inspection areas
Checks on specific services

People with long term conditions

Good

Families, children and young people

Good

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good