Background to this inspection
Updated
27 June 2016
Oxford Road Medical Centre is located in a residential area of Burnley and occupies a purpose built health facility with adequate parking to the front of the property. There is level access at the front entrance of the building to facilitate access for those experiencing difficulties with mobility.
Oxford Road Medical Centre offers a comprehensive range of services including minor surgery.
The practice delivers services under a general medical services (GMS) contract with NHS England to 4412 patients, and is part of the NHS East Lancashire Clinical Commissioning Group (CCG).
The average life expectancy of the practice population is slightly below both CCG and
national averages for males at 75 years compared to 77 years and 79 years respectively. Life expectancy for females is also slightly below the national average but level with the
CCG average at 81 years (national average 83 years). Age groups and population groups within the practice population are comparable with CCG and national averages.
Information published by Public Health England rates the level of deprivation within the practice population group as two on a scale of one to ten. Level one represents the highest levels of deprivation and level ten the lowest.
The practice is staffed by two GP partners (one female and one male) and a salaried GP (female). The practice is a training practice and has previously supported trainees at different stages of their learning. Clinical staff are supported by a practice manager and six administration and reception staff.
The practice was open between 8am to 6.30pm Monday to Friday and it offered extended surgery hours on alternate Tuesday and Thursday evenings between 6.30pm and 8pm. The extended surgery hours were predominately for working patients who could not attend during normal
opening hours but all patients had access to appointments during these periods. In addition to pre-bookable appointments that could be booked up to six weeks in advance, urgent appointments were also available for people that needed them.
When the practice was closed Out of Hours services were provided by East Lancashire Medical Services and contacted by telephoning NHS 111.
The practice provided online patient access that allowed patients to book appointments and order prescriptions and review some of their medical records.
Updated
27 June 2016
Letter from the Chief Inspector of General Practice
This is a focused desk top review of evidence supplied by Oxford Road Medical Centre for one area only, governance arrangements within the key question Well-led.
We found the practice to be good in providing Well-led services. Overall, the practice is rated as good.
Oxford Road Medical Centre was inspected on 1March 2016. The inspection was a comprehensive inspection under the Health and Social Care Act 2008. At that inspection, the practice was rated ‘good’ overall. However, within the key question Well-led, governance arrangements were identified as ‘requires improvement’, as the practice was not meeting the legislation in place at that time; Regulation 17(2)(d) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
The practice supplied an action plan with timescales telling us how they would ensure they met Regulation 13 of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2010 (HSCA 2008).
The practice has submitted to CQC, a range of documents which demonstrate they are now meeting the requirements of Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
People with long term conditions
Updated
27 June 2016
The practice is rated as good for the care of people with long term conditions.
This rating was given following the comprehensive inspection on 1 March 2016. A copy of the full report following this inspection is available on our website http://www.cqc.org.uk/search/services/doctors-gps
Families, children and young people
Updated
27 June 2016
The practice is rated as good for the care of families, children and young people.
This rating was given following the comprehensive inspection on 1 March 2016. A copy of the full report following this inspection is available on our website http://www.cqc.org.uk/search/services/doctors-gps
Updated
27 June 2016
The practice is rated as good for the care of older people
This rating was given following the comprehensive inspection on 1 March 2016. A copy of the full report following this inspection is available on our website
http://www.cqc.org.uk/search/services/doctors-gps
Working age people (including those recently retired and students)
Updated
27 June 2016
The practice is rated as good for the care of working age people (including those recently retired and students).
This rating was given following the comprehensive inspection on 1 March 2016. A copy of the full report following this inspection is available on our website http://www.cqc.org.uk/search/services/doctors-gps
People experiencing poor mental health (including people with dementia)
Updated
27 June 2016
The practice is rated as good for the care of people experiencing poor mental health (including people with dementia).
This rating was given following the comprehensive inspection on 1 March 2016. A copy of the full report following this inspection is available on our website http://www.cqc.org.uk/search/services/doctors-gps
People whose circumstances may make them vulnerable
Updated
27 June 2016
The practice is rated as good for the care of people whose circumstances may make them vulnerable.
This rating was given following the comprehensive inspection on 1 March 2016. A copy of the full report following this inspection is available on our website http://www.cqc.org.uk/search/services/doctors-gps