• Doctor
  • GP practice

Green Man Medical Centre

Overall: Good read more about inspection ratings

1 Hanbury Drive, Leytonstone, E11 1GA (020) 8989 2606

Provided and run by:
Green Man Medical Centre

Latest inspection summary

On this page

Our current view of the service

Good

Updated 25 August 2026

Date of Assessment: 5 October 2026. The Green Man Medical Centre is a GP practice and delivers services to approximately 6558 people under a contract held with NHS England. According to the latest available data, the ethnic make-up of the service area is approximately 52% White, 23% Asian, 6% Mixed, 14% Black and 5% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the service population group is in the 6th decile (6 of 10). The lower the decile, the more deprived the service population is relative to others.

We undertook this assessment due to the length of time since our last assessment. This was a focused assessment, where we followed methodology which required us to review 10 specific quality statements, across all 5 key questions. The assessment did not contain review of clinical practices. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

Staff kept facilities clean and maintained equipment appropriately to ensure people were kept safe. They assessed and managed the risk of infection and took steps to control the risk of it spreading. Staff supported people to live healthier lives, monitoring their care and treatment to ensure they received positive and consistent outcomes. Leaders had recognised the needs of the practice’s population. People could mostly access care, treatment and support when they needed it. Staff understood their individual roles and responsibilities. However, further improvements were required to ensure leaders had effective oversight of staff skills and competency.

People's experience of the service

Updated 25 August 2026

As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience. The 2026 National GP Patient Survey results had 113 responses, this showed people were very positive about the services provided and all the results were above the national or local averages. For example, 94% of patients stated their needs were met and 84% stated they had a very or good overall experience, which were both above the national and local averages. In addition, 97% stated they had confidence and trust in the healthcare professional they saw or spoke to, the national average in comparison was 93% and the local 91%.

We were provided with the minutes of the most recent Patient Participation Group meeting in 2026, which demonstrated the group discussed access to the practice, and patient involvement.

The practice submitted unverified friends and family feedback (FFT) for July, August and September 2026 where they had received 115 responses and all with the exception of 7 responses were positive.