Archived: Dr D Pal & Dr M Pal Also known as The Surgery

Updated 14 December 2016

This practice is located in a purpose built building in Ashton-in-Makerfield. It has car parking facilitates with designated space for disabled parking. The building is on ground floor level and offers easy access to patients. At the time of our inspection there were about 2700 patients registered with the practice. It is overseen by NHS Wigan Borough CCG.

There is one GP supported by an advanced nurse practitioner prescriber. There is also a practice manager and supporting administration and reception staff.

The practice delivers commissioned services under the General Medical Services (GMS) contract. It offers direct enhanced services for the childhood vaccination and immunisation scheme, extended hours access, facilitating timely diagnosis and support for people with dementia, influenza and pneumococcal immunisations, minor surgery, remote care monitoring and rotavirus and shingles immunisation.

The practice is open from 8am to 6.30pm from Monday to Friday with the exception of Tuesday when there are extended hours until 8pm and Wednesday when the practice closes at 1pm. GP appointments are available from 8.30am to 10.30am and from 4pm until 6pm and until 8pm on a Tuesday. The practice is open alternate Saturday mornings.

Patients can book appointments in person, online, or via the phone. Emergency appointments are available each day. There is an out of hours service available provided by Bridgewater Community Health Care Trust and commissioned by Wigan Borough CCG.

Updated 14 December 2016

Letter from the Chief Inspector of General Practice

We undertook this focused inspection of Dr D Pal & Dr M Pal on 1 December 2016 for one area within the key question safe.

We found the practice to be good in providing safe services. Overall, the practice is rated as good.

The practice was previously inspected on 4 February 2016. The inspection was a comprehensive inspection under the Health and Social Care Act 2008. At that inspection, the practice was rated good overall. However, within the key question safe, overview of safety systems and processes was identified as requires improvement, as the practice was not meeting the legislation at that time; Regulation 12 Health & Social Care Act 2008 (Regulated Activities) Regulations 2014: Safe care and treatment.

• The registered person did not ensure recruitment arrangements include all necessary employment checks for all staff were in place that included taking up references and completing disclosure and barring service checks, in particular for staff who were already undertaking chaperoning duties.

On this inspection we reviewed a range of documents which demonstrated they were now meeting the requirements of Regulation 12 Health & Social Care Act 2008 (Regulated Activities) Regulations 2014: Safe care and treatment.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Updated 14 December 2016

The practice is rated as good for the care of people with long-term conditions.

This rating was given following the comprehensive inspection 4 February 2016. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-547699387

Updated 14 December 2016

The practice is rated as good for the care of families, children and young people.

This rating was given following the comprehensive inspection 4 February 2016. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-547699387

Updated 14 December 2016

The practice is rated as good for the care of older people.

This rating was given following the comprehensive inspection 4 February 2016. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-547699387

Updated 14 December 2016

The practice is rated as good for the care of working-age people (including those recently retired and students).

This rating was given following the comprehensive inspection 4 February 2016. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-547699387

Updated 14 December 2016

The practice is rated as good for the care of people experiencing poor mental health (including people with dementia).

This rating was given following the comprehensive inspection 4 February 2016. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-547699387

Updated 14 December 2016

The practice is rated as good for the care of people whose circumstances may make them vulnerable.

This rating was given following the comprehensive inspection 4 February 2016. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-547699387