We carried out a review of the data available to us about Zetland Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Zetland Medical Practice, you can give feedback on this service.
We carried out an announced comprehensive inspection at Zetland Medical Practice on 20 October 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses. All opportunities for learning from internal and external incidents were maximised.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they found it easy to make an appointment with a named GP and urgent appointments available the same day.
We saw areas of outstanding practice:
The practice provides an acupuncture service for pain management. The practice had one of the lowest referral rates within South Tees CCG to the pain clinic.
The continuous improvement work that specific GP’s were involved in, which benefitted both their patients and the wider community. For example, the use of Skype with a computer link up to local care home, where advice and consultations could take place.
The practice operated a duty GP system. An important aspect of this role was to conduct home visits to patients earlier in the day. This then allowed for earlier health intervention which prevented overnight stays in hospital.
Chief Inspector of General Practice