• Doctor
  • GP practice

Archived: Silverdale Medical Centre

Overall: Good read more about inspection ratings

6 Silverdale Drive, Thurmaston, Leicester, Leicestershire, LE4 8NN (0116) 366 2020

Provided and run by:
Silverdale Medical Centre

Important: The provider of this service changed. See new profile

All Inspections

27 March 2020

During an annual regulatory review

We reviewed the information available to us about Silverdale Medical Centre on 27 March 2020. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

13 July 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Silverdale Medical Centre on 13 July 2016 . Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients appreciated being able to make appointments on the same day or pre-booking appointments with a preferred GP
  • Urgent appointments were made available for vulnerable patients and unwell children even where the sessions were fully booked.
  • The practice had adequate facilities and equipment. It was planning to extend the premises to improve the facilities available.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.


Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice