Whitby Health Partnership

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and, where possible, reduce their future need for care and support. For example, the provider had implemented a robust social prescribing system, resulting in it becoming the largest referrer to the service within the local area.

Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity. For example, the service participated in a programme that encouraged new mothers to attend activities in a local park with their babies, promoting physical activity, social interaction and peer support.

The provider routinely monitored people’s care and treatment to drive continuous improvement and ensure outcomes were positive, consistent and centred on the needs of people who used the service.

The service met national targets for the uptake of childhood immunisations and performed above the England average for cervical cancer screening.

The service had a robust and proactive programme of clinical and non-clinical audits focused on improving patient outcomes. For example, a review of 341 patients living with an autism spectrum disorder, identified 24 patients who did not have reasonable adjustments recorded. The practice reviewed each patient and ensured appropriate adjustments were documented, helping to improve access to care and ensuring services were tailored to meet individual needs.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.