The Care Quality Commission
  • Doctor
  • GP practice

Puddletown Surgery

Overall: Good read more about inspection ratings

2A Athelhampton Road, Puddletown, Dorchester, Dorset, DT2 8FY (01305) 848333

Provided and run by:
Puddletown Surgery

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Puddletown Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Puddletown Surgery, you can give feedback on this service.

17 July 2019

During an annual regulatory review

We reviewed the information available to us about Puddletown Surgery on 17 July 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

03 May 2016

During an inspection looking at part of the service

Letter from the Chief Inspector of General Practice

We carried out a focused inspection of Puddletown Surgery on 3 May 2016 to assess whether the practice had made the improvements in providing safe care and services.

We had previously carried out an announced comprehensive inspection at Puddletown Surgery on 5 August 2015 when we rated the practice as good overall. The practice was rated as requires improvement for providing safe care. This was because medicines kept in the treatment rooms and the practice dispensary were secure but the keys to these areas were not. The Standard operating procedures for the dispensary were not signed by all relevant staff. Also recruitment procedures were incomplete.

We asked the provider to send a report of the changes they would make to comply with the regulations they were not meeting at that time. The practice was able to demonstrate that they were meeting the standards. The practice is now rated as good for providing safe care. The overall rating remains as good.

This report should be read in conjunction with the full inspection report.

Our key findings across the areas we inspected were as follows:

  • Arrangements were in place for the management for security of medicine keys
  • The dispensary standard operating procedures were in place and appropriately signed by staff
  • Recruitment checks for staff had been appropriately completed and recorded.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

05/08/2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Puddletown Surgery on 5 August 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Risks to patients were assessed and managed, with the exception of those relating to medicines management, and staff recruitment.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, sit and wait and bookable appointments were available every day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The practice was a training practice for doctors training to be GPs.

However there were areas of practice where the provider needs to make improvements.

Importantly the provider must:

  • Ensure medicines are stored securely and only available to authorised staff.
  • Ensure standard operating procedures are signed by relevant staff.
  • Ensure recruitment arrangements include all necessary employment checks for all staff.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice