Sunlight Group Practice Also known as Parkfield Medical Centre

Updated 18 March 2025

Date of Assessment: 30 June 2025 to 25 July 2025.

We conducted this assessment because the practice had not been assessed since 2016. Since that time the provider had changed and the service did not have a current rating. We assessed all quality statements across the safe, effective, caring, responsive and well led key questions.

Sunlight Group Practice is a GP practice that delivers services from two locations following a recent merger with another practice. The locations are Parkfield Medical Centre, Sefton Road, New Ferry, Birkenhead, CH62 5HS and Allport Surgery, 43 Bridle Road, Bromborough, Wirral, CH62 6EE. They provide general practice treatment to approximately 17,791 patients under a contract held with NHS England. The National General Practice Profiles states that the demographics of the population are different in each location. However, overall Sunlight Group Practice has a deprivation score of 2 on a scale of 1-10 with 1 being the most deprived. At Sunlight group practice the population is mainly white British with approximately 5% being Black, Asian and Minority Ethnicity. This assessment considered the demographics of the people using the service at each location, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

Updated 18 March 2025

The provider actively encouraged and used feedback from people using the service to make improvements. The feedback we reviewed showed that patient experiences were positive. Results from the National GP Patient Survey varied when compared with local and national averages for most responses. Patient experience was highest around choice, where patients felt listened to and where their mental wellbeing was considered during their last performance.

Survey responses indicated that patients felt listened to, treated with care and concern, involved in decisions about their care, and had confidence in the healthcare professionals.

Feedback from the NHS Friends and Family Test was positive and staff received compliments which they shared.

There was a rebranded patient participation group (PPG) with a new approach and objective to be more about inclusion, supporting patients with digital difficulties and mental health problems, listening and working together to drive and deliver change.