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Dr C P Hughes and Partners Good Also known as Wallingford Medical Practice

Inspection Summary


Overall summary & rating

Good

Updated 23 August 2019

We carried out an inspection at Dr C P Hughes and Partners on 9 July 2019.

This inspection was carried out because the practice had breached a regulation at their last inspection in October 2018 and had told us, via an action plan, that they had addressed the concerns that led to the breach. Our monitoring of the practice also identified improvement in management oversight of processes and procedures. We therefore focused on the following key questions: Was the practice providing effective and well-led services.

Because of the assurance received from our review of information we carried forward the ratings for the following key questions: Was the practice providing safe, caring and responsive services.

At this inspection we found the practice had addressed the concerns and breach of regulation found in October 2018. We have rated the practice as good for provision of effective services. The practice had maintained appropriate management and governance arrangements and is also rated good for provision of well-led services.

We have rated this practice as good overall and good for all population groups.

We found that:

  • Patients received effective care and treatment that met their needs.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
  • There were clear plans for practice development to accommodate an expected increase in registered patients arising from housing developments in the area.
  • There was an increased quota of clinicians increasing the working time in response to succession planning and resilience programme to ensure safe practice.
  • There were clear leadership roles and a culture of quality improvement was evident within the staff team.

Whilst we found no breaches of regulations, the provider should:

  • Continue to review processes for recalling women who had not taken part in the cervical cancer screening programme. With a view to increasing uptake.
  • Review the sustainability of the revised procedure for exception of patients with long term conditions from monitoring and follow up of their conditions.

Details of our findings and the evidence supporting the change in rating are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Inspection areas

Safe

Good

Effective

Good

Caring

Good

Responsive

Good

Well-led

Good
Checks on specific services

People with long term conditions

Good

Families, children and young people

Good

Older people

Good

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good