• Doctor
  • GP practice

Stainland Road Medical Centre

Overall: Good read more about inspection ratings

70 Stainland Road, Greetland, Halifax, West Yorkshire, HX4 8BD (01422) 374109

Provided and run by:
Stainland Road Medical Centre

Latest inspection summary

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Our current view of the service

Good

Updated 12 May 2026

Date of Assessment: 20 May 2026. Stainland Road Medical Centre is a GP practice and delivers services to approximately 11,500 people under a contract held with NHS England. According to the latest available data, the ethnic make-up of the practice area is approximately 95.5% White, 2.2% Asian, 1.5% Mixed, 0.4% Black and 0.4% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the practice population group is in the 7th decile (7 of 10). The lower the decile, the more deprived the practice population is relative to others.

This was a focused assessment. We undertook this due to the length of time since our last assessment. We assessed 10 quality statements from across all 5 key questions. This assessment considered the demographics of the people using the practice, the context the practice was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

Staff kept facilities clean and maintained equipment appropriately to ensure people were kept safe. They assessed and managed the risk of infection well and took steps to control the risk of it spreading. Routinely there were enough staff with the right skills, qualifications and experience. However, it was noted that at the time of our assessment, we saw that nursing team capacity was restricted. We saw that the practice had put in place measures to manage this situation. In addition, during our checks of staff personnel files we found that the practice had only limited assurance of the vaccination and immunisation status of staff.

Staff supported people to live healthier lives, monitoring their care and treatment to ensure they received positive and consistent outcomes.

Staff treated people with kindness, empathy and compassion, and respected their privacy and dignity.

People could generally access care, treatment and support when they needed it. Leaders and staff were alert to discrimination and inequality that could disadvantage groups of people who used the practice and sought ways to address any barriers.

The practice had a clear vision and strategy, which considered the needs of the people who used their services, and the wider community. Staff understood their individual roles and responsibilities. Leaders accounted for the actions, behaviours and performance of staff through clear and effective governance processes. At the time of our assessment the practice was in the process of appointing a new registered manager.

People's experience of the service

Updated 12 May 2026

As part of our assessment, we reviewed feedback from people who used the practice to understand their views and experience of the services they received. This included speaking with people using the practice at the time of our assessment and reviewing other feedback available to us. Overall, people were positive about the quality of their care and treatment. They described how staff treated them with kindness and compassion and respected their privacy. This was mirrored in the results of recent surveys, including the 2025 National GP Patient Survey, which showed most people were satisfied. For example, 89% of patients who responded to the survey described their overall experience of this GP practice as good. This compared favourably to a local average of 77% and a national average of 75%. Results from the February 2026 NHS Friends and Family Test showed that of 57 responses, 55 rated their experience as either excellent or very good. Results from surveys indicated that they generally found the practice accessible. Though we noted that CQC had received feedback directly from patients on 4 occasions in the previous 12 months which raised concerns regarding access to services.

At the time of the assessment the practice did not have an active patient participation group (PPG) to represent the views of people using the practice. The practice told us that it was currently working with other nearby practices to establish a PPG at primary care network level. The practice told us that they actively monitored patient views, without an active PPG, by looking at survey and NHS Friends and Family Test results, as well as analysing complaints and verbal comments from patients.