We carried out a review of the data available to us about Stafford Medical Group on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Stafford Medical Group, you can give feedback on this service.
This practice is rated as Good overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:
Older People – Good
People with long-term conditions – Good
Families, children and young people – Good
Working age people (including those recently retired and students – Good
People whose circumstances may make them vulnerable – Good
People experiencing poor mental health (including people with dementia) - Good
We carried out an announced comprehensive inspection at Stafford Medical Group on 8th and 9th November 2017 as part of our inspection programme.
At this inspection we found:
The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
Staff involved and treated patients with compassion, kindness, dignity and respect.
Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
There was a strong focus on continuous learning and improvement at all levels of the organisation.
They were knowledgeable about issues and priorities relating to the quality and future of services. They understood the challenges and were addressing them. For example, they had developed a plan to move the service forward which included reviewing facilities and succession planning for the leadership and clinical provision at the practice.
The areas where the provider should make improvements are:
Continue with a programme of identifying and supporting carers.
The provider should continue to keep under review the facilities and environment at Stafford Place to ensure that they are safe and fit for purpose, and to meet the needs of the patients who use it.
Chief Inspector of General Practice
We last carried out a comprehensive inspection of Stafford Medical Group on 4 February 2015. At that inspection the practice was found to be requiring improvement within the responsive domain. . This focused inspection undertaken on 16 September 2015 was specifically to follow up on the findings from our last inspection in February 2015. This report should be read in conjunction with our previous inspection report undertaken on 4 February 2015; this report was published on 23 July 2015.
Since our last inspection action had been taken by the provider to improve the service for patients and we found the practice was now meeting the regulation for dignity and respect with the overall rating for the responsive domain being good. We found the quality of care in the six population groups remained the same as the previous inspection where we rated them good.
Our key findings were as follows:
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Stafford Medical Group including Locking Castle Medical Centre and Stafford Place Surgery on Wednesday 4 February 2015. Overall the practice is rated as good.
Specifically, we found the practice to be good for providing safe, caring, well-led and effective services. They required improvement for providing responsive services. We found all of the population groups were good.
Our key findings across all the areas we inspected were as follows:
However there were areas of practice where the provider needs to make improvements.
Importantly the provider must;
The provider should improve on the following areas:
Chief Inspector of General Practice