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The Stanford Medical Centre Good

Inspection Summary


Overall summary & rating

Good

Updated 13 January 2020

We carried out an inspection of The Stanford Medical Centre on 19 November 2019 following our annual review of the information available to us, including information provided by the practice. Our review indicated that there may have been a significant change to the quality of care provided since the last inspection.

This inspection focused on the following key questions: effective and well-led services.

Due to the assurance received from our review of information we carried forward the ratings for the following key questions: safe, caring and responsive.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

Overall this practice is rated as good.

At this inspection our key findings were:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs. Feedback from patients who used the service was consistently positive.
  • The service had systems to record, investigate and monitor significant events and safety alerts. When incidents did happen, the practice learned from them and improved their processes.
  • The service ensured that care and treatment was delivered according to evidence- based research or guidelines.
  • Staff maintained the necessary skills and competence for their role and to support the needs of patients.
  • The culture of the service encouraged candour, openness and honesty. Staff felt supported, valued and appreciated.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

The areas where the provider should make improvements are:

  • Continue to monitor and take action to improve performance for areas that are not in line with targets, including the smoking status for patients with a mental health condition, and the uptake of childhood immunisations and cervical screening.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Inspection areas

Safe

Good

Effective

Good

Caring

Good

Responsive

Good

Well-led

Good
Checks on specific services

People with long term conditions

Good

Families, children and young people

Good

Older people

Good

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good