The Care Quality Commission
  • Doctor
  • GP practice

The Gill Medical Centre

Overall: Good read more about inspection ratings

5 Harriet Street, Worsley, Manchester, Lancashire, M28 3DR (0161) 790 3033

Provided and run by:
The Gill Medical Centre

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about The Gill Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about The Gill Medical Centre, you can give feedback on this service.

12 July 2019

During an annual regulatory review

We reviewed the information available to us about The Gill Medical Centre on 12 July 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

6 February 2017

During an inspection looking at part of the service

Letter from the Chief Inspector of General Practice

This is a focused follow-up inspection of The Gill Medical Centre, for one area within the key question safe. We found the practice to be good in providing safe services. Overall the practice remains rated as good but is now good across all domains.

The practice was previously inspected on 12 July 2016. The inspection was a comprehensive inspection under the Health and Social Care Act 2008. At that inspection the practice was rated as good overall. However, within the key question safe, the following areas were identified as requiring improvement because the practice was not meeting the legislation at that time:

  • The practice did not ensure that all staff had received appropriate training relevant to their role and that the training was suitable for the specific needs of the employee.
  • The practice did not have a risk assessment in place relating to health and safety, regarding the storage of records or a risk assessment relating to legionella.

The practice provided us with an action plan detailing how they were going to make the required improvements.

The full comprehensive report following the inspection on the 12 July 2016 is available on our website at www.cqc.org.uk/location/1-545116667

The focused follow up inspection on 6 February 2017 was to confirm the required actions had been completed and award a new rating in the domain of safe, if appropriate.

During the re-inspection on 6 February 2017 the practice showed us evidence which demonstrated the improvements that had been made since the last inspection.

  • All relevant staff had undertaken on-line training in the control of substances hazardous to health (COSHH).
  • All GP partners and staff had received on-line and face to face training in emergency evacuation procedures.
  • The practice had carried out a full fire evacuation drill and planned for this to be carried out on a six monthly basis.
  • The practice showed evidence of a legionella risk assessment carried out in August 2016.
  • A process for the receipt and dissemination of NICE guidance and MHRA alerts had been implemented.
  • A process for the storage and security of prescription pads had been implemented.
  • A risk assessment had been carried out by an independent health and safety advisor on the storage of records and was deemed safe and complied with current safety standards.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

12 July 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The Gill Medical Practice on 12 July 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Some risks to patients were assessed and well managed but improvements were needed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Not all staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.

We saw one area of outstanding practice:

  • The practice demonstrated that they had identified the needs of the local population and offered services to meet their needs. This included the emergency walk in clinic, the sexual health clinic, the military veteran health check, the refugee health check assessment and the shared care drug misuse clinic.

The areas where the provider must make improvement are:

  • Ensure all staff have received appropriate training relevant to their role and that the training is suitable for the specific needs of all employees.

The areas where the provider should make improvement are:

  • Review the system for how the practice receives safety alerts and how these alerts are disseminated to staff.
  • Review the security of storing prescription pads.
  • Carry out regular fire drills in the practice and ensure staff are trained in fire evacuation procedures.
  • Ensure the practice has appropriate risk assessments in place relating to health and safety and legionella.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice