Arundel Surgery Also known as The Arundel Surgery

Updated 30 August 2018

Arundel Surgery is situated in the town of Arundel, West Sussex. The practice provides services for approximately 6,465 patients living within the local area.

The practice has relatively large numbers of patients aged 65 and older compared to the national average. Deprivation amongst all population groups is low when compared to the population nationally.

The partners comprise of three GP partners and a practice manager partner. There is also a salaried GP; the practice has three male GPs and one female GP. The practice also employs an advanced nurse practitioner, three practice nurses and four health care assistants. (An advanced nurse practitioner can diagnose and manage most common and many chronic illnesses. They are authorised to perform physical examinations, order and interpret diagnostic tests and provide counselling and education). There is a team of medical secretaries, receptionists and administrative clerks.

Information on appointments, opening times and services provided can be found at https://arundelsurgery.co.uk

The practice is registered to provide the regulated activities of diagnostic and screening procedures; treatment of disease, disorder and injury; family planning; maternity and midwifery services and surgical procedures.

Updated 30 August 2018

This practice is rated as Good overall. (Previous rating September 2016 – Good)

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Arundel Surgery on 8 June 2018 as part of our inspection programme.

At this inspection we found

• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• There were consistently high levels of patient satisfaction.
• Patients reported that they could access care when they needed it.
• The practice had good facilities and was well equipped to treat patients and meet their needs.
• There was a clear leadership structure and staff felt supported by management.

The areas where the provider should make improvements are:

• Undertake audits of clinical decision making and non-medical prescribing by staff employed in advanced roles.
• Continue to look at ways to improve uptake for cervical screening.

Professor Steve Field CBE FRCP FFPH FRCGP Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.

Updated 30 August 2018

Updated 30 August 2018

Updated 30 August 2018

Updated 30 August 2018

Updated 30 August 2018

Updated 30 August 2018