We carried out an announced comprehensive at The Corner Surgery on 9 November 2023. Overall, the practice is rated as good.
Safe - good
Effective - good
Caring - not inspected, rating of good carried forward from previous inspection
Responsive - good
Well-led - good
Following our previous inspection on 24 May 2016, the practice was rated good overall and for all key questions.
The full reports for previous inspections can be found by selecting the ‘all reports’ link for The Corner Surgery on our website at www.cqc.org.uk
Why we carried out this inspection
This inspection was a comprehensive inspection to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008 to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
How we carried out the inspection
This inspection was carried out in a way which enabled us to spend a minimum amount of time on site.
- Conducting staff interviews using video conferencing.
- Completing clinical searches on the practice’s patient records system (this was with consent from the provider and in line with all data protection and information governance requirements).
- Reviewing patient records to identify issues and clarify actions taken by the provider.
- Requesting evidence from the provider.
- A short site visit.
We based our judgement of the quality of care at this service on a combination of:
- what we found when we inspected
- information from our ongoing monitoring of data about services and
- information from the provider, patients, the public and other organisations.
We found that:
- The practice had clear systems, practices and processes to keep people safe and safeguarded from abuse.
- Patients received effective care and treatment that met their needs.
- Patients with long-term conditions were offered effective reviews.
- Patients could access care and treatment in a timely way.
- The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
Whilst we found no breaches of regulations, the provider should:
- Improve the process for monitoring emergency equipment, fridge temperatures and responding to safety alerts.
- Continue to review and take steps to improve uptake of cervical cancer screening and childhood immunisations.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA
Chief Inspector of Health Care