Letter from the Chief Inspector of General Practice
We previously carried out an announced comprehensive inspection at Penkridge Medical Practice on 7 June 2016. The overall rating for the practice was Good with requires improvement in providing safe services. The full comprehensive report on the 7 June 2016 inspection can be found by selecting the ‘all reports’ link for Penkridge Medical Practice on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 17 May 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 7 June 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is rated as Good.
Our key findings were as follows:
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Significant events were recorded, shared with staff and audited to identify trends.
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Patients had been made aware of how to raise complaints. Complaints were recorded and monitored to identify trends.
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Systems and processes had been implemented to identify patients who were vulnerable adults.
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There was a system in place for tracking blank prescriptions throughout the practice.
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Appropriate recruitment checks had been carried out.
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Staff had completed fire training.
However, there were also areas of practice where the provider needs to make improvements.
The provider should:
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Add alerts to the practice’s computer system to inform staff if a patient is a vulnerable adult.
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Implement their significant events policy to ensure that staff who do not attend staff meetings are made aware of the learning from significant events.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice