Updated 31 October 2018
The East End Medical Centre provides services to approximately 6150 patients in east London under a Personal Medical Services contract (an agreement between NHS England and general practices for delivering personal medical services). The practice is within the Newham Clinical Commissioning Group (CCG) and provides services including childhood immunisations, influenza and pneumococcal immunisations, and learning disabilities health checks.
The staff team consists of two female partner GPs, one male salaried GP, two long term locum GPs (one male and one female), a part time healthcare assistant, a full time female practice nurse, a part time practice manager and business manager, and administrative and secretarial staff.
The practice provides 24 GP sessions per week.
The premises are a three-storey adapted residential property accessible to patients with mobility difficulties with consulting rooms on the ground floor. The practice is open between 8am and 6.30pm Monday to Friday. Appointments with GPs are 9.30am to 12pm and 3.30pm to 6.30pm on Monday and Tuesday; and 9.30am to 12pm and 4pm to 6.30pm on Wednesday, Thursday and Friday. Appointments with the nurse and the healthcare assistant can be made from 8.30am each morning. Patients can access extended hours appointments through a network hub of local practices on Mondays 6.30pm to 9pm and Saturdays 9am to 1pm, this service being provided by the local GP co-operative. In addition to pre-bookable appointments that can be booked up to four weeks in advance, urgent appointments are also available for people that need them. The practice provides an online appointment booking system and an electronic repeat prescription service.
The practice is registered with the Care Quality Commission as a partnership, to carry out the regulated activities of maternity and midwifery services, treatment of disease, disorder or injury, family planning, and diagnostic and screening procedures. The information published by Public
Health England rates the level of deprivation within the practice population group as three on a scale of one to ten. Level one represents the highest levels of deprivation and level ten the lowest. 80% of people in the practice area were from Black or Minority Ethnic (BME) groups.