• Doctor
  • GP practice

Archived: Hyde Park Surgery

Hyde Park Lodge, 2 Hyde Park Road, Mutley, Plymouth, Devon, PL3 4RJ (01752) 224437

Provided and run by:
Hyde Park Surgery

Important: The provider of this service changed. See new profile

All Inspections

7 March 2014

During a routine inspection

We saw that patients could book appointments up to four weeks in advance. Patients who requested an emergency appointment would be seen that day or a consultation by telephone was available. People told us 'we are very lucky, can always get to see my doctor'.

Drugs and equipment for use in a medical emergency were available and ready for use. All staff had received training in basic life support.

All areas of the practice appeared visibly clean. Informal checks were carried out daily to make sure cleaning was to the required standard.

The practice followed a recruitment process when all new staff were recruited. All appropriate checks had been carried out prior to a staff member starting work. We found that staff were qualified and had the relevant skills and experience to carry out their roles.

The practice carried out patient surveys and quality audits. We saw that where improvements could be made action plans were put in place.