The Burbage Surgery Also known as Dr Jones and Partners

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.
Staff were kept up to date with relevant guidance and best practice through regular communications and updates shared via the service's electronic management system. The service operated effective recall systems for patients with long term conditions, using text messages, telephone calls and letters to encourage attendance for reviews and monitoring.
The service also had processes to identify patients who were eligible for immunisations and vaccinations in line with national guidance. Regular searches were completed to identify patients’ due vaccinations, and reminder systems were used to support uptake, including for childhood immunisations and seasonal vaccination programmes.
 

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

The service achieved national targets for childhood immunisations, with uptake rates exceeding the national minimum target of 90%. For example, 99.1% of children aged one had completed their primary immunisation course, exceeding the World Health Organisation (WHO) target of 95%.

Data showed that 80.7% of eligible women aged 25 to 49 and 82.9% of eligible women aged 50 to 64 had received appropriate cervical screening, both above the national target of 80%.
The service worked collaboratively with the primary care network to improve uptake following a reduction in breast screening attendance and continued to monitor participation rates to support positive population health outcomes.
 

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.