The Care Quality Commission
  • Doctor
  • GP practice

Coppull Medical Practice

Overall: Good read more about inspection ratings

Acreswood Surgery, 5 Acreswood Close, Coppull, Chorley, Lancashire, PR7 5EN (01257) 791216

Provided and run by:
Coppull Medical Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Coppull Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Coppull Medical Practice, you can give feedback on this service.

24 July 2019

During an annual regulatory review

We reviewed the information available to us about Coppull Medical Practice on 24 July 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

30th March 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Coppull Medical Practice on 30 March 2016. Overall the practice is rated as good. Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.

  • Thorough recruitment procedures were carried out before staff were employed.

  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs. There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the Duty of Candour.

The areas where the provider should consider making improvements :

  • Consider developing “Easy to read” information for those who require it.

  • Produce a quality assurance policy and procedure to act as an overarching framework for continuous quality improvement

The area where the provider was displaying outstanding practise was:-

The practice had corresponded regularly with hospital consultants,other healthcare providers, NHS England and the CCG to try to improve services for patients. This had been recognised by the Clinical Commissioning Group (CCG) establishing monthly meetings with the practice to identify and resolve issues. Detailed minutes recorded actions agreed with an update on progress at the next meeting.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice