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Hollow Way Medical Centre Good

Inspection Summary


Overall summary & rating

Good

Updated 5 August 2019

We carried out an announced focused inspection at Hollow Way Medical Centre on 17 June 2019. This was to identify if improvements required during a comprehensive inspection in November 2018 had been made. The practice received a rating of good overall following the November 2018 inspection and requires improvement for being well-led. Following this inspection we have rated the practice as good for being well-led.

We undertook an annual regulatory review of the practice in May 2019 as per our new methodology. This identified no new risks, however, the practice required an inspection due to the breaches of regulation identified in November 2018.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We found that:

  • The practice had reviewed specific governance systems to ensure that patients always received safe and effective care.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Inspection areas

Safe

Good

Effective

Good

Caring

Good

Responsive

Good

Well-led

Good
Checks on specific services

People with long term conditions

Good

Families, children and young people

Good

Older people

Good

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good