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Salford Medical Centre 1 Good

Reports


Review carried out on 9 September 2021

During a monthly review of our data

We carried out a review of the data available to us about Salford Medical Centre 1 on 9 September 2021. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Salford Medical Centre 1, you can give feedback on this service.

Inspection carried out on 07/06/2019

During a routine inspection

We carried out a focused inspection at Salford Medical Centre 1 on 7 June 2019. The announced inspection was part of our inspection programme. Following a five-year inspection interval based on a Care Quality Commission annual regulatory review we inspected the domain areas of effective and well led and utilised information from our previous inspection findings for the domain areas of safe, caring and responsive. We based our judgement of the quality of care at this service on a combination of:

• What we found when we inspected

• Information from our ongoing monitoring of data about services and

• Information from the provider, patients, the public and other organisations

We have rated this practice as good overall and good for all population groups. We found that:

  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of person-centre care.

We rated the practice as good for providing effective services because:

  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
  • The practice understood the needs of its population and tailored services in response to those needs.

We rated the practice as good for providing a well led service because:

  • There was a clear leadership structure and staff felt supported by management. The practice had a number of policies and procedures to govern activity and held regular governance meetings.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of person-centre care.
  • The practice proactively sought feedback from staff and patients, which it acted on.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGPChief Inspector of Primary Medical Services and Integrated Care

Review carried out on 10 April 2019

During an annual regulatory review

We reviewed the information available to us about Salford Medical Centre 1 on 10 April 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

Inspection carried out on 1 October 2014

During a routine inspection

Letter from the Chief Inspector of General Practice

We inspected Salford Medical Centre 1 on the 1 October 2014 as part of our new comprehensive inspection programme. This provider had not been inspected before and that was why we included them.

We have rated the practice as good.

Comments we received from patients were positive about the care and treatment they had received. Patients told us they are treated with dignity and respect and involved in making decisions about their treatment options.

Our key findings were as follows:

  • The practice was, safe, effective, caring, responsive and well led.
  • Patients told us they were treated with dignity and respect and they were involved in care and treatment decisions.
  • Staff understand their responsibilities to raise concerns, and report incidents.
  • The practice is clean and well maintained.
  • There are a range of qualified staff to meet patients’ needs and keep them safe.
  • Data showed us patient outcomes were at or above average for the locality. People’s needs are assessed and care is planned and delivered in line with current legislation.
  • The practice works with other health and social care providers to achieve the best outcomes for patients.
  • The provider should improve the way they manage the recording of significant events.
  • Systems around the safe handling of prescriptions need to be reviewed.
  • The provider should ensure that visual checks of emergency equipment are recorded as evidence that equipment is maintained and in working order.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice