We carried out a review of the data available to us about Berkeley Village and Cuerden Grange on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Berkeley Village and Cuerden Grange, you can give feedback on this service.
We found the following examples of good practice.
Staff had received infection prevention and control training and were regularly supported to update their knowledge and skills in relation to best practice standards. Staff also received supervision specifically linked to COVID-19 to enhance their knowledge and understanding and identify areas of support.
People were provided stimulation and supported to maintain contact with their friends and family when shielding or isolating. Visiting arrangements were person-centred to support those at the end of their lives while respecting local and national visiting guidance. Visitors were also provided with PPE on arrival including a mask and alcohol gel.
Technology was used to support people with contact and at times when they could not get visitors including for making contact with health professionals.
Staff were included in daily and regular meetings to discuss the management of COVID-19 and other infectious diseases. There were arrangements to monitor their welfare during the pandemic.
Processes in place for putting on and taking off personal protective equipment such as masks, gloves and aprons and management of clinical waste were robust. Facilities such as scrubs had been provided for staff to change their clothes before entering and when exiting the home. The environment was clean and domestic staff demonstrated good understanding of best practice standards for cleaning and decontamination.
The provider had risk assessed and implemented contingency plans to ensure an outbreak of COVID-19 was effectively managed. People and staff affected by COVID-19 were individually risk assessed including people who are more likely to be impacted by COVID-19 due to their ethnicity.
People were tested before admission and asked to isolate for a period of 14 days. Staff wore personal protective equipment (PPE) and were knowledgeable about what standard of PPE was needed and when.
Staff were deployed to work in designated parts of the home to prevent the possible spread of infection in the event of an outbreak.
Staff had established a tuck shop for the staff and people who could not go out in the local community as they used to. This meant people did not miss out from their routines and could get their essential supplies.
Further information is in the detailed findings below.
Berkeley Village and Cuerden Grange is a residential care home registered to provide nursing and personal care for up to 85 people. At the time of the inspection 83 people were living in the service. The home comprises of two separate buildings on the same site. One accommodates people who have acquired brain injury and require nursing care. The other has two units. One for people who are preparing to return to the community and the other for people who require help with personal care. The home is registered with the Care Quality Commission to accommodate adults of all ages, those living with dementia or mental illness and people with physical disabilities.
People's experience of using this service and what we found
People were safe living at Berkeley Village and Cuerden Grange. The practices adopted by the home protected people from harm. However, some medicine records could have been better. We made a recommendation about this.
Enough staff were on duty to meet the needs of people and acceptable recruitment practices were in place. People looked relaxed in the company of staff and relatives confirmed they felt people were safe living at Berkeley Village and Cuerden Grange.
A wide range of training had been provided for the staff team, which helped to ensure people received the care and support they needed. Community health and social care professionals had been involved in the care and support of those who lived at the home and people's dietary needs were being met.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
People received good care. Their preferences and wishes were respected by the staff team. People were treated with dignity and respect and were involved in the decision-making process. Care files were person-centred. Clear guidance was available about how to communicate with people effectively and independence was promoted. A range of activities were provided.
We found some of the documentation was not up to date and in some cases action plans had not been developed. We made a recommendation about this.
The staff team were open and transparent during the inspection process. There was evidence of community engagement taking place. A range of audits and monitoring was seen. We received positive feedback about the management and staff teams.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection:
This service was registered with us on 17/08/2018 and this is the first inspection.
Why we inspected:
This was a scheduled inspection.
We have found evidence that the provider needs to make improvements. Please see the safe section of this full report.
You can see what action we have asked the provider to take at the end of this full report.
Follow up: The service will be re-inspected as per our inspection programme. We will continue to monitor any information we receive about the service. The inspection may be brought forward if any risks are identified.