Ferndale House Dental Practice

Updated 5 March 2026

We carried out this announced on-site inspection on 23 June 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Chesterfield in Derbyshire and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 14 staff, of which there were 6 dentists, 1 of whom was an oral surgeon, 6 dental nurses, 1 dental therapist, 1 dental hygienist, 2 receptionists and 2 practice managers who were also both nurses and 1 covered reception duties.. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 3 dental nurses,1 receptionist and both practice managers.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

Updated 5 March 2026

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 8 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.

Comments included, ‘All the staff are super friendly and put me at ease all the time. The care is always very professional and of the highest standard. I would highly recommend to anyone.’ Also, ‘Amazing as I am a nervous patient and I was reassured every step of the way.’

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. One person commented, ‘Staff take the time to talk to you so you understand any treatment plans, whilst having work done, they are carefully informative to allay anxieties, very patient and compassionate, frequently checking that you are comfortable.’

Patients said when they were prescribed medicines, sufficient information was given.

Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.