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Inspection Summary


Overall summary & rating

Good

Updated 24 April 2019

We carried out an announced comprehensive inspection at Priory Medical Group on 21 March 2019 as part of our inspection programme.

At the last inspection in December 2015 we rated the practice as good overall and for delivering safe, effective, caring, responsive and well-led services.

We have based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs. Good systems were in place to ensure patients attended long term condition and medication reviews.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care. Patient feedback abut the practice and its staff was consistently positive.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
  • The practice was responsive to the needs of their local population

Whilst we found no breaches of regulations, the provider should:

  • Check and record staff immunity status for routine immunisations, including diptheria, polio, measles, mumps and rubella.
  • Update the practice recruitment policy to reflect the need to seek recent photgraphic identity, documentary evidence of qualifications and explanation of gaps in employment history
  • Consider arranging sepsis awareness training for non-clinical staff

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of General Practice

Inspection areas

Safe

Good

Effective

Good

Caring

Good

Responsive

Good

Well-led

Good
Checks on specific services

People with long term conditions

Good

Families, children and young people

Good

Older people

Good

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good