We carried out a review of the data available to us about Dr Bhatt and partners on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Dr Bhatt and partners, you can give feedback on this service.
We carried out an announced inspection at Dr Amobi and Partners from 28-30 September 2021. Overall, the practice is rated as good.
Safe - Good
Effective - Good
Well-led - Good
Following our previous inspection on 23 January 2019, the practice was rated requires improvement overall and for the key questions: safe and well-led. It was rated good for the key questions: effective, caring and responsive.
The full reports for previous inspections can be found by selecting the ‘all reports’ link for Dr Amobi and Partners on our website at www.cqc.org.uk
Why we carried out this inspection
This inspection was a focused inspection to follow up:
We also followed up on some specific issues identified for improvement from the previous inspection:
How we carried out the inspection
Throughout the pandemic CQC has continued to regulate and respond to risk. However, taking into account the circumstances arising as a result of the pandemic, and in order to reduce risk, we have conducted our inspections differently.
This inspection was carried out in a way which enabled us to spend a minimum amount of time on site. This was with consent from the provider and in line with all data protection and information governance requirements.
This included:
Our findings
We based our judgement of the quality of care at this service on a combination of:
We have rated this practice as good overall and for all population groups.
We found that:
While we found no breaches, the provider should:
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care
We carried out an announced comprehensive inspection at Dr Amobi and Partners on 23 January 2019. We based our judgement of the quality of care at this service on a combination of:
• what we found when we inspected
• information from our ongoing monitoring of data about services and
• information from the provider, patients, the public and other organisations.
We have rated this practice as requires improvement overall.
We rated the practice as requires improvement for providing safe services because:
• The practice did not have clear systems and processes to keep patients safe. This included fire safety including training, sharps bins, vaccines fridge temperature monitoring, medicines management, significant events and reading and acting on patient safety alerts.
• The practice did not ensure that staff vaccinations was maintained in line with current Public Health England (PHE) guidance.
• Although there was guidance on identifying deteriorating or acutely unwell patients, some staff were not always aware of the responding to emergencies procedure.
• The practice did not have appropriate systems in place for the safe management of emergency medicines.
We rated the practice as good for providing effective services because:
• Staff had the skills, knowledge and experience to carry out their roles; however, monitoring was required to ensure that all clinicians had clear knowledge of evidence based guidelines.
• The practice was able to show that it always obtained consent to care and treatment.
• One of the GPs had a lead role at the Brent Centre for Young People, which provided support and counselling for young people with mental health issues.
• The practice worked together with other local practices in the community to provide education and support to the Somali community and to increase childhood immunisation uptake.
• Performance was mostly in line with local and national averages; however, some areas such as cancer screening rates and exception reporting required monitoring.
We rated the practice as good for providing caring services because:
• Staff treated patients with kindness, respect and compassion.
• Feedback from patients was mostly positive about the way staff treat people, although some patients highlighted issues with some staff attitude.
• The practice worked closely with their local food bank to support and identify vulnerable individuals or families that had not registered with a GP.
• Staff understood patients’ personal, cultural, social and religious needs.
• The practice gave patients timely support and information.
• The practices GP patient survey results were in line with local and national averages for questions relating to kindness, respect and compassion for consultations with GPs and nurses.
We rated the practice as good for providing responsive services because:
• The practice organised much of its services to deliver services to meet patients’ needs.
• Patients were able to access care and treatment from the practice within an acceptable timescale for their needs.
• There was no evidence from the meeting minutes provided that complaints were discussed and learning shared.
We rated the practice as requires improvement for providing well-led services because:
• The overall governance arrangements were ineffective. This related to safety systems and processes.
• The practice did not have clear and effective processes for managing risks, issues and performance.
The areas where the provider must make improvements are:
(Please see the specific details on action required at the end of this report).
The areas where the provider should make improvements are:
• Take action to update equipment calibration records. .
• Continue to monitor and improve on clinical indicators where performance is not as expected. This includes high areas of exception reporting, cancer screening and childhood immunisations.
• Continue to improve the identification of carers.
• Improve the complaints log to provide sufficient information and ensure wider learning from complaints is shared.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Amobi and partners on 28 April 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
We saw one area of outstanding practice:
The practice had a significant number of patients who were residents at a local Travellers site (3% of the patient list). The practice had put arrangements in place to support this population group. A flexible appointment system had been adopted which was suited to the needs of the Travelling Community. For instance, when an appointment was booked, the practice would arrange for longer than normal appointments so that several health related matters could be discussed during the appointment. The practice would also arrange to have other services available for the same time, including immunisations, cervical screening and long term condition review. The practice’s mental health nurse worked closely with a specialist community support worker, visiting Travellers at home to promote better enagagement with health care providers and to help patients access other support organisations.
Chief Inspector of General Practice
The sample of four patients' records we looked at contained details of assessments and their past medical history. Treatment provided was documented and patients stated that treatment had been given with their consent. Reviews of treatment took place and there was a system for following up patients who had missed blood tests or other important appointments. Arrangements were in place to ensure that patients with special needs received prompt attention and health checks.
Staff stated that communication was good and they supported each other to ensure that patients were well cared for. The staff records contained essential checks carried out on staff. These included criminal record checks, evidence of identity and references. We saw documented evidence that medical and nursing staff had updated their clinical knowledge.
The practice had a policy and procedure for safeguarding people from abuse. Staff were aware of action to take when responding to allegations or incidents of abuse.
Quality monitoring systems were in place. This included patient satisfaction surveys and a suggestion box in the reception area. Multi-professional meetings had been held to review the treatment and progress of patients. Issues affecting the care of patients and the running of the practice had been discussed in Patient Participation Group (PPG) meetings. Complaints made had been recorded and promptly responded to.