Billericay Medical Practice

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• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence staff involved people in decisions about their care and treatment and provided them with advice and support. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

Staff supported people to live healthier lives, monitoring their care and treatment to ensure they received positive and consistent outcomes.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support through multidisciplinary working.

Staff regularly reviewed people’s care and worked with other services to achieve this. Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. The service supported national priorities and initiatives to improve population health, including smoking cessation, obesity, chronic disease management and social prescribing support.. Staff also supported carers, veterans and vulnerable patients through targeted health promotion, frailty assessments and access to home visiting services delivered through commissioned arrangements.

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

The service met national targets for the uptake of childhood immunisations. The service cancer screening data showed bowl screening coverage at 80.0% compared to the England average of 71.8% and breast screening uptake at 81.1% compared to 70.4% nationally. Cervical screening data showed the service has been closely aligned with the national target for women aged 25 to 64 years and exceeded national targets for women aged 50 to 64 years. The service used recall systems and proactive follow-up, including text messaging and telephone calls, to support uptake of screening and immunisation programmes.

Staff also worked collaboratively with pharmacists and multidisciplinary teams to monitor prescribing safety and patient outcomes. Regular audits, including prescribing, coding, long term condition and high risk drug monitoring reviews were completed with support from the Primary Care Network pharmacist. Findings were discussed in clinical meetings, actions taken where required to support safer prescribing safety, monitoring processes and shared learning across the team.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.