We carried out a review of the data available to us about Ealing Park Health Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Ealing Park Health Centre, you can give feedback on this service.
We carried out an announced comprehensive inspection at Ealing Park Health Centre on 22 December 2015.The overall rating for the practice was good; however the practice was rated as requires improvement for the safe domain. The full comprehensive report can be found by selecting the Ealing Park Health Centre ‘all reports’ link for on our website at www.cqc.org.uk.
This inspection was an announced comprehensive inspection carried out on 11 August 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 22 December 2015.This report covers our findings in relation to those requirements and additional improvements made since our last inspection.
Overall the practice is now rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
The practice had clearly defined and embedded systems to minimise risks to patient safety.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
Results from the national GP patient survey showed patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
The majority of patients we spoke with said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Ealing Park Health Centre on 22 December 2015. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows
There was an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well-managed, including infection control, health and safety and fire safety.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said staff were staff polite, helpful, caring, professional and friendly and they felt involved in decisions about their care and treatment.
The area where the provider must make improvement is:
Review the vaccine cold chain arrangements in place to ensure that identified risks are effectively managed.
The areas where the provider should make improvement are:
Review the stock management system of clinical consumables to ensure that expired items are timely disposed of.
Ensure systems are in place to check receipt of all two week faxed referrals.
Ensure that patients are made aware that translation services are available if required.
Chief Inspector of General Practice