We carried out a review of the data available to us about Penistone Group PMS Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Penistone Group PMS Practice, you can give feedback on this service.
This practice is rated as Good overall. (Previous inspection December 2014 – Good)
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
As part of our inspection process, we look at the quality of care for specific population groups. The population groups are rated as:
Older People – Good
People with long-term conditions – Good
Families, children and young people – Good
Working age people (including those recently retired and students – Good
People whose circumstances may make them vulnerable – Good
People experiencing poor mental health (including people with dementia) - Good
We carried out a comprehensive inspection of this service under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. The inspection was planned to check whether the provider continues to meet the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
At this inspection we found:
The practice had good systems in place to ensure the protection of vulnerable adults and children.
The practice had good systems to manage risk so that safety incidents were less likely to happen. When they did happen, the practice learned from them and improved their processes.
The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence based guidelines.
The practice carried out a range of clinical and management audits to improve the service.
The practice allocated a doctor to review all discharges from hospital each day, so that the practice could provide a home visit earlier in the day if needed.
The practice was above average for its satisfaction scores on consultations with GPs and nurses. For example 94% of patients said the GP gave them enough time compared to the CCG and national average of 86%.
Staff treated people with compassion, kindness, dignity and respect.
Patients found the appointment system easy to use and reported that they were able to access care at the right time.
The practice organised and delivered services to meet patients’ needs. It took account of patient needs and preferences.
There was a strong focus on continuous learning and improvement at all levels of the organisation.
Leaders had the capacity and skills to deliver high-quality, sustainable care.
The areas where the provider should make improvements are:
The provider should review the practices policies and procedures to ensure they accurately reflect staff practices and contain enough information for staff to provide a consistent approach.
Chief Inspector of General Practice
We carried out an inspection of Penistone Group practice on 2 December 2014 as part of our comprehensive programme of inspection of primary medical services.
The practice is rated as good. The practice is well led by its partners, staff and the patient participation group. It is a practice that places the patients’ needs and preferences at the heart of its services. Details of these findings are in the following report, but in summary our key findings were as follows:
There are also several areas of outstanding practice and these include:
Chief Inspector of General Practice