- GP practice
Drs Thachankary and Krishnan Also known as Stuart Road Surgery
Report from 13 February 2025 assessment
Contents
Ratings
Our view of the service
Date of Assessment: 16 April to 8 May. Drs. Sreelatha and Thachankary is a GP practice which delivers services to 7,612 patients under a contract held with NHS England. The practice is open 8am to 6:30pm Monday to Friday and extended access is provided by GP Care Wakefield, an out of hours service owned by all Wakefield GP Practices to cover the entire population of the Wakefield district. The practice offers a range of appointment types including on the day, telephone consultations and home visits. The clinical team consists of 2 GP partners, 4 salaried GPs, 1 practice nurse and 2 healthcare assistants. The clinical team is supported by a practice manager, an assistant practice manager and members of the administration and reception teams, including a reception team leader. The National General Practice Profiles states that the ethnic make-up of the practice area is 96% White and 4% Asian, Black or originating from mixed or other ethnic groups. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 4th decile (4 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. We completed an announced inspection of Drs. Sreelatha and Thachankary on 1 and 7 May 2025. This was due to the last inspection rating of requires improvement, in the key question safe, as well as responding to information of concern received. We found breaches of regulation in relation to safe care and treatment, good governance and fit and proper persons employed. We have asked the provider for an action plan in response to the concerns found at this assessment.
People's experience of this service
As part of this assessment, we reviewed the most recent National GP Patient Survey, the NHS Friends and Family Test (FFT), and asked the practice to invite patients to share their experience of the service they received via the Give Feedback on Care form on the Care Quality Commission website. Patients were generally satisfied with services and shared positive feedback regarding staff. There was an active patient participation group (PPG) which represented the views of people using the service, we spoke with a member of the PPG who shared positive feedback.